The cedars have the antiseptic treatment and varnished. Keep clean and dry for maintenance.

No, because SUNJOY's metal frame is powder coated. It will block the sunlight and heat so it will not get very hot.

In order to avoid damage, use a plastic snow rake to remove excess snow and ice build-up from the roof and keep away from falling debris.

Yes, you can. You can purchase the desired products together from the "Frequently bounce together" of each product, and also choose corresponding privacy accessories from Gazebo Accessories.

If you place the gazebo, pergola, or carport on soft, level ground, the included stakes should hold it securely. For solid surfaces like concrete or wood, SUNJOY recommends using proper anchors, such as tapcon screw or expansion screw, which can be bought at your local hardware stores.

Different SUNJOY products have different warranty periods. You may contact our customer service at shop@sunjoygroup.com to find out the warranty period of your product.

The warranty does not cover damage due to extreme weather conditions.

Steel components in our outdoor furniture and accessories are coated with rust inhibiting paint to prevent rusting. However, due to the nature of steel, surface oxidation (rusting) will occur once these protective coatings are scratched. This is not considered a defect and will not covered by the warranty.

Kindly email our customer care team at shop@sunjoygroup.com with your name, email, contact number as well as a photo or screenshot of your receipt. Do include a photo of the damaged/defect item, if applicable.

Please refer to the attachment in the product introduction. You can contact our customer service mailbox at shop@sunjoygroup.com to get our assistance during your assembly.

We recommend consulting with your locagoverning authority or checking your localmunicipal codes before assembly.

Only one discount or promotion can be applied per-order.

The above FAQ are some of the common questions our customers have when purchasing. If you have other questions, please just send it to shop@sunjoygroup.com.